Service is an essential benefit to Dynamax customers. This is a key ingredient for our web site as well. Every year brings many more features to this page. Here are a set of links to provide you with solutions to the common equipment services, FAQ‘s, accessories, spare parts, support software updates, and product enhancements. If you do not see the specific help you need, and whenever additional support questions arise, please contact:

Service Department Manager by email: service@dynamax.com Or by Telephone: 281-564-5100, Toll Free Service Line: 1-888-396-2628 (USA & Canada only)

Brochures
Click here to Download any one of the Dynamax Brochures in PDF format.

DEX Dendrometer
Calibration of the DEX range of electronic dendrometers (DEX20, DEX70, DEX100 & DEX200) is most easily performed by using the DEX Calibration Kit (Model # DEXCC) available from Dynamax. A simple step by step Calibration Procedure is available for download to guide you through the process. Also included is a DEX Calibration Sheet for recording measurements, an Excel Spreadsheet DEXCAL for calculation of the Calibration Multiplier and a basic Calibration program DENDROM.dld for use with Campbell Scientific Dataloggers.

Dynagage
Solar Panel Requirements - Excel Spreadsheet Calculator for Dynamax Sensors.
Dynagage Sap Flow Results (Flow32 Data) - Recalculate sap flow from raw data. You provide only the sensor and plant parameters, and this spreadsheet (Excel) provides all the results from your Flow32 Raw Data.
Dynagage Sap Flow Results (DL2e Data) - Recalculate sap flow from raw data. You provide only the sensor and plant parameters, and this spreadsheet (Excel) provides all the results from your Dl2e raw data.
Dynagage Installation Video for all Dynagage users. Video is 4.87 MB, 5 miniutes long, and shows the correct installation of the Dynagage sensor.
Dynagage FAQ's

Flow4
Power Point Presentation (769 KB)
Solar Panel Design Spreadsheet
Flow4 Upgrade Files
Tech. Note - Logger File Name Workaround (121 KB)

Flow32-1K
Solar Panel Requirements - Excel Spreadsheet Calculator for Dynamax Sensors
Flow32-1K PDF Manual (2.18 MB)
Storage Module Software for PC400

HemiView
LAI Excel calculations Help

HH2 Hand Held Moisture Meter
Download new version 2.5 of the HH2Read software, please read the HH2 Release Note before installing or upgrading your HH2 Read Software.
HH2 Help Sheet
Addendum to the HH2 User Manual v4.0 for SM300

HPFM / HCFM-XP
HPFM Gen3 Serial Numbers 104-116 require an update, please follow instructions here.
HCFM-XP Gen3 Serial Numbers 20-27 require an update, please follow instructions here.
HPFM Frame Installation Guide
HPFM / HCFM-XP FAQ's

Manual Updates
Complete Manual List
Updated HPFM Gen 3 Manual
Manual Updates Available - AVRD Dual Adjustable Voltage Regulator, HH2 Manual version 4.0 Update.
TDR Time Domain Reflectrometry Manual now in pdf format.
Discontinued Product Manuals - InteliMet, IL2-MC, IL2-MS, and Flow32, Flow4 Manual, Flow4 Quick Start Guide .

Material Safety Data Sheets
Lead Acid Battery
Click on a link below to view the latest version of the MSDS for the chemicals listed.
4 Electrical Insulating Compound
Ferrous Sulfate
Molecular Sieve
Drierite
Algaecide

PR2 Soil Moisture Profile Probe
Soil-specific calibration for ThetaProbes (ML2) and Profile Probes (PR1 and PR2)
Installation video for all PR2 users. If you are a new PR2 customer or user, this video is a must see. The video is 4.48MB, 4 miniutes long, and shows the correct access tube installation.

     
Probe12
Probe12 Upgrade Files
Solar Panel Design Spreadsheet

References
Complete list of Dynamax References. Some are in PDF format click here for a list of what is available.

Software - Downloads & Updates
New version 2.5 HH2Read Software
Flow32 - Storage Module Software for PC400
Gill Instruments Software Page

Soil Moisture
Soil Moisture Level Irrigation Start Point (ISP) - Soil moisture chart. You pick the soil type, and it shows what are the ISP settings for the average crop or turf (50% of available water).
Soil Moisture Control Calculator - A spreadsheet to enter turf or crop soil moisture % records. Designed for an irrigation audit and control planning. After a saturating rainfall, the spreadsheet may be used to classify the soil type by holding capacity in %, and then outputs the ideal irrigation start point for the average soil condition. You may adjust the desired management (water) depletion level. Makes use of the University of California, and Texas A&M University soil surveys and recommended irrigation management levels.
Soil Moisture Introduction / Presentation - A primer on turf / soil moisture monitoring, irrigation scheduling and other good points.
Soil-specific calibration for ThetaProbes (ML2) and Profile Probes (PR1 and PR2)

SunScan
SunScan FAQ's
Psion-mx SunData Icon Setup
File transfer from Psion to PC
Amendment to SunScan Manual
SunScan Software version 1.9

TDP
Solar Panel Requirements - Excel Spreadsheet Calculator for Dynamax Sensors.
TDP Sap Velocity - Excel version to compute sap flow from differential temperature, and user defined zero set. Works from any data set that can be imported. Just rename *.dat data files from Flow32, CSI logger, or any other logger to *.txt, open with Excel, copy to this sheet and give it a run. A TDP sap velocity user must get this one.
TDP Sap Velocity - Presentation, pictures, latest specifications.
TDP Manual (646 KB)
TDP Installation Video for all TDP users. Video is 4.45 MB, 5 miniutes long, and shows the correct installation of the TDP needle.

TH₂0
TH₂O Irrigation Program
TH₂O Irrigation Program for 18 Hole Golf Courses

Videos
Below is a list of Installation and Instructional videos for Dynamax Products.

Dynagage Installation Video for all Dynagage users. Video is 4.87 MB, 5 miniutes long, and shows the correct installation of the Dynagage sensor.
PR2 Access Tube Installation video for all PR2 users. If you are a new PR2 customer or user, this video is a must see. The video is 4.48 MB, 4 miniutes long, and shows the correct access tube installation.
TDP Installation Video for all TDP users. Video is 4.45 MB, 5 miniutes long, and shows the correct installation of the TDP needle.